Learn How ITSMF Membership is Changing for 2018

The ITSMF Board, Membership Committee and staff have reviewed the current membership structure to better meet the needs of our growing membership body.  The details below outline the updated member fee structure and benefits.  Please take a moment to view those details and this video message regarding membership from ITSMF President and CEO, Viola Thompson.

Membership Fees



Yearly Membership Dues

Invoices are sent on December 1st.
Member status is from January 1st to December 31st.

Your membership dues directly support:

  • Annual fundraiser
  • STEM Education Foundation
  • Community outreach initiatives
  • Leadership development programs
  • Symposium programming and content

Member Benefits

Complimentary access to two (2) symposiums

Receive payment credits equivalent to the cost of the 3 DAY Networking & Symposium (Thursday Networking Reception, Friday Symposium and Satuday Symposium only) for two (2) ITSMF symposiums.

Discounted rate of $375 to remaining two (2) Symposiums

The discounted rate includes the Thursday Networking Reception, Friday Symposium and Saturday Symposium only.

No price increase over the symposium registration period

Access to speaker presentations and content

Symposium presentations and other content that have been released by speakers will be made available to members post event.

Complimentary access for one (1) to the annual Technology Achievement Awards Ceremony

Held during the Q1 Symposium, choose designated member seating or reserved partner seating. This seat is non-transferable.

Complimentary access for one (1) to the GIPD Academy Graduation Ceremony

Held during the Q2 Symposium. This seat is non-transferable.

Special invitations to industry events and networking

Get free and discounted admission to partner events across the country.

Call for presenters (internal, partner, alliance and external events)

Enhance your brand with more opportunities to share your thought leadership.

Access to the ITSMF member directory

Login to reach out to fellow ITSMF members and receive quarterly lists so you can stay connected.

Symposium Credits FAQs

Payment credits for ITSMF symposiums will be applied to your account once membership dues are paid and membership status is activated.

Q:  How do I use my payment credits?

Payment credits are attached to your registration record and your primary email address used for ITSMF communications.  During the online registration process, payment credits are automatically applied to the registration fee total on the payment page.

Q:  How long do I have to use my credits?

Payment credits will be available in your record to use until they have been depleted or until December 31st of the current year.

Q:  What happens once I’ve used up all of my credits?

Once payment credits have been depleted, you can register for the ITSMF Symposium at the discounted rate of $375.

Q:  What if I don’t have enough credits to cover my symposium cost?

Credits may be consumed by costs associated with special events and/or merchandise that may be added to your symposium registration.  If your payment credits do not cover your entire Symposium cost, you can pay the remaining balance with a credit card.  You can also apply a Partner promo code to cover your costs.

Q:  Can I just pay for the remaining symposiums in advance with my membership fees?

Yes!  When requesting your invoice for membership fees, simply ask to include the cost of the remaining two symposiums on that invoice.  Once the invoice is paid, you will receive additional credits in your record to cover those events.

Q:  I had to cancel my registration.  Will my credits be refunded?

Payment credits will be refunded based on the current refund policy for all payment methods.  Please view the refund/cancellation policy for that event.

Q:  I still have credits left.  Can I use them for the next year?

No, unused credits are associated with the current year’s membership and DO NOT rollover to the next year.  When you renew your membership for another year, you will receive new payment credits for that year.

NOTE: Partner promo codes can only be obtained from a representative at your participating ITSMF Partner company.  All Partners may not have an applicable promo code for use.

Awards Ceremony Ticket and Seating

As an ITSMF member, you are invited to attend the annual Technology Achievement Awards Ceremony complimentary.  The event is held during the Q1 Symposium.  This invitation is non-transferable.

  • Step 1:

    Determine your seating arrangement.

Member Seating


Using a Member Promo Code

  • Member promo code for one (1) awards ceremony seat will be distributed at the launch of Q1 registration
  • Apply the Member promo code on the payment page of online registration to waive the cost of the awards ceremony ticket
  • Using the Member promo code claims a seat designated for Members only for the individual Member
  • Members will be notified of their seat assignment the week of the event

Partner Seating


Using a Partner Promo Code

  • Contact your company representative directly to obtain a Partner promo code
  • Apply the Partner promo code on the payment page of online registration to waive the cost of the awards ceremony ticket
  • Using the Partner promo code claims a seat at a reserved partner table for the individual Member
NOTE: All Partners may not have an applicable promo code for use.
  • Step 2:

    Add the Awards Ceremony ticket to your Symposium registration during the online registration process.

  • Step 3:

    On the payment page, enter the promo code to waive the ticket cost and select your seating arrangement.

NOTE: You must claim your ticket and seat with either the Member promo code OR a Partner promo code.


If you have questions or would like to request an invoice, please send an email to membership@itsmfonline.org.